Concierge medicine is a membership-based model of care that prioritizes access, time, and continuity. Instead of managing a large patient panel, we intentionally limit membership so patients receive direct communication, unhurried visits, and proactive follow-up from their medical provider.

VOCo Medical is designed for individuals and families who value personalized care, direct access to their medical provider, and a long-term, relationship-based approach to health.

At this time, membership is intentionally limited and focused within the Vintage Oaks community to preserve access and quality of care.

No. VOCo Medical works alongside your existing insurance/provider

• Insurance is typically used for labs, imaging, prescriptions, specialist visits, hospital care, and emergency services.

• The membership fee covers enhanced access, communication, care coordination, and time with your provider.

Direct access means you can communicate with us through text, email, phone, or in person without navigating call centers or long wait times. Response times vary by membership tier, but all plans prioritize timely, thoughtful communication.

Response times depend on your membership level:

• Access Tier: Response within 48 hours or sooner

• Priority Tier: Response within 24 hours or sooner

• Premier Tier: Rapid responses and proactive follow-up

• Advanced+ Service: 24/7 access to medical professionals

Visits and care coordination are handled according to your membership tier and individual needs. Because care is personalized, details are reviewed during your introductory conversation to ensure expectations are clear.

If you are interested in joining the VOCo family, please click the “JOIN NOW” button after you have filled out a patient intake form so that we may create a file for you. We’ll contact you shortly afterwards.

You can reach us anytime via our contact page or email. We aim to respond within one business day.

We’re also active on our Facebook page.

In a life-threatening emergency, always call 911.

VOCo Medical does not replace emergency services. However, for urgent concerns, members may contact their provider for guidance on next steps, coordination with EMS, emergency departments, or specialists to ensure continuity of care.

Limiting the patient panel allows us to:

• Maintain timely access

• Provide proactive follow-up

• Build meaningful, long-term physician-patient relationships

This is foundational to the concierge model and essential to delivering high-quality care.